Traxxas 2S, 7.4V, 7600mAh, 25C Power Cell Li-Poly Battery Pack with iD Traxxas Connector #2869x.

The Traxxas 2S, 7.4V, 7600mAh, 25C Power Cell Li-Poly Battery Pack has received overwhelmingly negative feedback from customers, sparking serious concerns about its quality and the company's customer service. A recurrent theme in these reviews is the high failure rate of the batteries, with several customers reporting receiving nonfunctional units right out of the box. This raises significant worries about the reliability of the product, especially given the potential risks associated with lithium polymer batteries, such as their propensity to ignite or explode if mishandled or faulty. Customers express frustration over the refund process as well, noting stringent timelines that leave little room for error in submitting claims for defective batteries. Many have found themselves out of pocket after purchasing multiple packs only to have most, if not all, fail to work. The complexity and lack of support from the manufacturer when these issues arise seem to exacerbate the situation, leading Consumers to feel abandoned after their purchases. Some reviewers reported catastrophic failures, including a battery explosion that resulted in a fire, highlighting not only the operational shortcomings of the product but also posing a safety risk. In summary, customers have generally described their experience with the Traxxas battery pack as disappointing, frustrating, and concerning from both a functional and safety perspective. The combination of faulty products, challenging refund processes, and inadequate customer support has resulted in a significant volume of dissatisfaction, with many urging others to avoid this product entirely. **