Wallniture Forte 60x9.5 Floating Shelves for Wall Storage, Wall Bookshelf, Shelves for Kitchen, Pantry Floating Shelf Wood Set of 2, Burnt Heavy Duty

The Wallniture Forte Floating Shelves have garnered a mixed reception from customers, showcasing both appreciation and disappointment. On one hand, many users appreciate the aesthetic appeal and sturdy nature of the shelves. Several reviews highlight that the shelves look great in various settings, including kitchens and living rooms. Customers noted that the installation is straightforward and that when installed correctly (ideally into wall studs), the shelves hold a good amount of weight without bending or showing signs of weakness. However, a significant number of customers expressed frustration with inadequate support and hardware. Many complaints revolve around the insufficient number of brackets included, with some reviewers indicating only three brackets were provided for shelves that should require four. This oversight has led to issues with stability for those who tried to follow the installation instructions. Moreover, customer service grievances emerged when users sought assistance from the company regarding the missing brackets—often resulting in unresponsive communication. Additionally, there were concerns raised about minor imperfections in the shelves themselves, such as chipping and scratches, leading some customers to feel disappointed upon receipt. Despite these issues, a core group of users still remains satisfied, noting the shelves' heaviness and visual appeal. In summary, while the Wallniture Forte Floating Shelves are visually appealing and sturdy when correctly supported, customers have raised significant concerns regarding the included hardware and customer service response. **