Iron Forge Cable RV Power Cord Reel, Holds 50 Ft - 50 Amp | Heavy Duty RV Cord Storage Reel - For 50 Amp RV Power Cords Up to 50 Ft

In our review, the Iron Forge Tools Extension Cord Reel has received mixed feedback from customers. Some users praise its functionality, mentioning how convenient it is to have a cord reel that keeps cords organized and easily accessible, especially when using power tools. They appreciate the ease of winding and unwinding cords without the hassle of tangling. However, there are also several complaints about the quality of the product. Some users found the device flimsy and prone to breaking after minimal use. One customer mentioned that the plastic handle, which was a key feature for them, was missing. Another user experienced issues with the cord getting tangled when trying to reel it in, making it almost impossible to use effectively. On the positive side, there was a customer who shared a commendable experience with the company's customer service. Despite encountering a problem with the reel, the customer reached out to Iron Forge Tools and received a prompt and satisfactory response. The company not only sent a replacement unit free of charge but also provided assistance in troubleshooting the defective reel, displaying excellent customer care. Overall, while some users have had a positive experience with the Iron Forge Tools Extension Cord Reel, others have encountered quality and usability issues. The excellent customer service provided by the company is a redeeming factor that highlights their dedication to customer satisfaction. **