JK 4DR Falcon Series 3.3 Fast Adjust Piggyback Shock Kit 1.5-2.5 Lift

The JK 4DR Falcon Series 3.3 Fast Adjust Piggyback Shock Kit has received a mixed reception from users, highlighting significant differences in customer experiences. Some customers enjoy the adjustability and notable enhancements in vehicle handling, particularly appreciating the product's build quality. A satisfied user reported replacing their Bilstein 5100 shocks on a 2014 Jeep Wrangler Rubicon Unlimited, noting that the ability to fine-tune the settings improved their ride, making it feel great with a 2.5" lift. Installation was easy and manageable, even while multitasking, which further added to the positive experience. However, contrasting this enthusiasm, another customer had a deeply frustrating encounter. They reported that no adjustment made any noticeable difference to their ride quality, describing it as Consistently bumpy and stiff. They also experienced unsatisfactory customer service when seeking assistance, with the representative attributing the problem to tire stiffness, despite the customer’s prior positive experiences with the same tires. The situation escalated to the customer having to pay for an inspection by Teraflex (Falcon), only to be told that the shocks performed normally. This lack of clear communication and support led to significant dissatisfaction, culminating in a warning for potential buyers to be cautious when Considering this product. Overall, while some customers celebrate the Falcon shocks for their adjustability and improved handling performance, others caution potential buyers about the product's shortcomings and questionable customer support. **