Cooper & Hunter 36,000 BTU 3-Zone Wall Mount Mini Split AC Heat Pump, 230V | 9K+9K+18K BTU, 24 SEER2, Smart App Control, 25FT Install Kits, Cooling &

The Cooper & Hunter OLIVIA Series Tri Zone Ductless Mini Split Air Conditioner and Heater has received a mixed reception from customers, showcasing both its benefits and significant challenges. Many users commend the unit for its effective temperature control across multiple zones, making it an ideal choice for homes where individualized climate management is valued. Customers also appreciate the quiet operation and ease of use, especially after installation by certified professional technicians. Positive experiences highlight the convenience of controlling different areas within the house, which can lead to energy savings compared to central air conditioning systems. The addition of a WiFi adapter was noted as a significant enhancement, allowing for further customization of settings. However, some users have reported serious operational issues. A notable concern is the performance at low temperatures, with one user experiencing a shutdown during extreme cold, necessitating a shift back to fossil fuel heating. This prompted frustration when technical support could not easily diagnose the problem, as the unit is not classified as a hyper heat pump. Additionally, there were concerns about the longevity of the system, particularly following early malfunctions related to the compressor and inverter board, which can lead to costly repairs only two years after installation. Overall, while many customers have a positive view of the Cooper & Hunter OLIVIA unit for its performance and customer service, significant durability concerns have led others to advise caution. **